Responsible customer communication and marketing policy​

We place great emphasis on delivering a world-class service to our customers. Our commitment and responsibility to this includes ensuring when we communicate with them, it is clear, concise and straightforward. It is in language that is understood and without jargon so that they can be well informed and make clear choices with our help.

We market responsibly and ensure that we offer our customers financial products and solutions that are appropriate and relevant to them.​

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