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In this section you will find a library of all our published documents that can be made available online.
You can navigate them using the headings below. If you have any trouble finding what you want just get in touch.
Most commonly used Forms
Deposit Dispute – Indemnity letter
Funds Transfer Application
PayCard Agreement
W-8BEN-E Form
Standard Letter Format
Customer Transaction Dispute Form
General instructions and information
Qatar Equity Handbook
Foreign Account Tax Compliance Act
IBAN Announcement
IBAN guide
How to protect yourself online
General legal and statutory information
AML (Anti Money Laundering) and counter financing of terrorism statement
AML Wolfsberg anti money laundering questionnaire
Customer acceptance policy
Dividend distribution and authorisation letters
Fraud awareness guide
Fraud control investigations leaflet
Investment Banking disclaimer
Know your customer key policies and procedures
Privacy policy
USA PATRIOT Act certificate
Factsheets
Al Waseela Fund - F Class
Al Waseela Fund - Q Class
Rates, indices and charges
Daily Market Update
Schedule of charges - Credit Cards
Deposit rates
Laddering deposit
Tariff of charges
Terms and conditions
Credit card
Credit plus
Credit shield
eStatement
NR Egypt
NRI
Personal Banking Account
SMS
Telephone Banking
Virtual visa
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+974 4449 5777