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Commercial Bank’s new CB Wallet a boost towards cashless society

15 December 2019

Doha, Qatar: Commercial Bank has launched “CB Wallet”, the country’s first mobile contactless payment wallet. CB Wallet acts as a digital wallet, allowing credit and debit cardholders to pay for items in stores quickly, conveniently and securely using their mobile phones. Customers can also use CB Wallet when shopping online and to manage their cards anytime, anywhere using Commercial Bank’s mobile application.

Commercial Bank Group Chief Executive Officer Joseph Abraham said: “Commercial Bank is the leader for digital payments in Qatar and we continually invest in new technologies to make transaction banking a simple and secure experience for our customers. As customers can now pay using their mobile phones for the first time, the launch of CB Wallet will help Qatar achieve its vision of becoming a cashless society.”

CB Wallet follows Commercial Bank’s introduction of Contactless Cards in 2018 and represents a significant development in Qatar’s cashless ecosystem and e-commerce market. CB Wallet provides key benefits for customers such as speedy online payments both locally and internationally, quicker payments in stores, additional control on cards and usage, and a safe, simple and quick online payment experience. For merchants, CB Wallet helps to boost revenues and reduce operating costs, improves speedy and easy payments for customers at point of sale transactions through android phones and offers better customer service.

Commenting on this launch, Amit Sah, EGM and Head of Retail Banking at Commercial Bank said: "We are pleased to launch our CB Wallet service which marks another important milestone for the Bank in our effort to continue providing better customer experience and more flexible payment options for our customers when using our cards payments solutions.  Our customers who have credit and debit cards can add their cards details to the wallet and enjoy a faster and more secure payment when using the wallet for payment both locally and internationally.”

Roya Khajeh, AGM - Head of Cards and Payments at Commercial Bank stated: “Our CB Wallet service builds exponentially on the back of our successful Tap N’ Pay Contactless Cards and provides superb addition as well as an alternative form of payment for customers. It is all part of how we are consistently bringing new innovations to market to make our customers’ lives easier and better. The bank continues investing in the latest payment technologies to achieve its goal of moving customers from using cash to digital payments, and therefore offer a more secure and safe payment experience to customers and play an integral role in boosting the e-commerce market in Qatar.”