In collaboration with Commercial Bank Kahramaa Launches Direct Debit Service

​Qatar General Electricity and Water Corporation “Kahramaa" today is launching the 'Direct Debit Service', their latest electronic service aimed at providing smart payment solutions in collaboration with the Commercial Bank 'CB', the pioneering digital bank in Qatar. Through this innovative service, Kahramaa's customers will be able to enjoy an easier and faster than ever monthly bill payments experience.

To benefit from this facilitated service, customers will authorize Kahramaa, once and for all, to deduct due amounts directly from their bank accounts monthly, and there will be no need for any further steps. The Commercial Bank will carry out all necessary coordination processes with Kahramaa to finalize this authorization and put the monthly debiting process into effect. This service will facilitate the customer's experience and provide a convenient method of payment. It will also facilitate Kahramaa's fees collection and financial settlement processes.

On this occasion, Mr. Jaber Hamad Al-Nabit, Director of Financial Affairs and Director of Customer Services Department in Kahramaa, said that this service came in the context of Kahramaa's continued efforts to improve customer services and streamline payment processes through such advanced electronic tools. “In the framework of our distinguished partnership with the Commercial Bank, and to provide the best services for our customers, we launch this e-service that represents a new step towards digital transformation, an approach adopted by the Corporation in all aspects of work" Al-Nabit added.

In the same vein, Al-Nabit noted: “Such a step reflects our Corporation's firm belief in the importance of joint action and cooperation in order to develop our work and provide support to all sectors in Qatar", adding: “Kahramaa spares no effort to enhance institutional competence and improve electricity and water services to achieve global leadership in the field in line with Qatar National Vision 2030."

On this occasion, Mr. Raju Buddhiraju, Executive General Manager and Head of Wholesale Banking at the Commercial Bank said: “This service comes in alignment with Commercial Bank's strategy to provide customers with the most innovative digital banking smart solutions that provides them with secure, fast and seamless payment services and therefore enhances their exclusive banking experience".

Commenting on the launch, Khalifa Al Rayes – EGM, Government, Public Sector and Deputy Head of Wholesale Banking in Commercial Bank said: “We are delighted to launch the Direct Debit Service in cooperation with Kahramaa. This smart, innovative and fully digital service contributes to Commercial Bank's direction towards supporting the government's vision of becoming a paperless society. With this focus in mind, Commercial Bank recognizes that it must continue to enrich the market with products and services that drive meaningful change as part of its sustainability journey".

Direct Debit Service is available for both CB clients and clients of other banks in Qatar. To enroll in this service, all you have to do is to sign up online for the 'Direct Debit Service' through a one-time process on Kahramaa website km.qa: log in to your Kahramaa account, click on “New Direct Debit Request", fill your account details, and then submit your application. Finally, print the PDF form, sign it, and then submit it in the dropbox placed in CB branches. CB clients can also enroll in this service directly via CBQ Mobile App.

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With greetings from the Department of Public Relations and Communication

At Qatar General Electricity and Water Corporation “KAHRAMAA"

About KAHRAMAA:

KAHRAMAA has the privilege of being the sole transmission and distribution system owner and operator (TDSOO) for the electricity and water sector in Qatar. Qatar General Electricity and Water Corporation “KAHRAMAA" was established in July 2000 in terms of Law # 10 to regulate and maintain the supply of electricity and water to customers.

Website: km.qa

Twitter - Instagram - Facebook: / kahramaa - Snapchat: kahramaa.live

About Commercial Bank

The Commercial Bank is Qatar's first private bank, with a solid franchise of over 46 years of innovation and customer service. Its countrywide network includes 30 branches, 173 ATMs and 8 instanat cheque book printing machines and 5 self-service card printing machines. The Commercial Bank is committed to helping support the development of Qatar's economy and future sustainability in line with the goals of the economic pillar of the Qatar National Vision 2030. The Bank's vision is to be 'The Best Bank in Qatar' based on the foundation of its values or 5 C'S. Corporate Earnings Quality, Client Experience, Creativity and Innovation, Culture, and Compliance.

The Commercial Bank has total assets of QAR 165.5 billion (circa TRY 612,9 billion), customer deposits of QAR 82.0 billion (circa TRY 303.6 billion) and has achieved net profit of QAR 2,304.3 million (circa TRY 5.5 billion) as at 31 December 2021.

As a full service commercial bank, the Bank offers a full range of corporate, retail and investment banking services as well as owning and operating the exclusive Diners Club franchise in Qatar.

The Commercial Bank enjoys strong credit ratings of (A3) from Moody's, (A) from Fitch, and (BBB+) from Standard & Poor's. The Bank is listed on the Qatar Exchange and was the first Qatari bank to list its Global Depository Receipts (GDRs) on the London Stock Exchange.

In 2021, the Bank was recognized as the “Best Bank" in Qatar by Global Finance and Euromoney, and as the “Best Digital Bank" in Qatar by Asiamoney. Additionally, Commercial Bank has received the "Best Cash Management" award in Qatar for the sixth year in a row, "Best Transaction Bank" award in Qatar for the third year in a row and the "Best Social Media Engagement Award" in the Middle East from the Asian Banker. Also, the Bank was recognized on a global level as the “Best in Social Media Marketing & Services" in the World by Global Finance. Global Finance international magazine has awarded the Bank with a number of prestigious awards in recognition of its outstanding performance in Qatar in the following categories: “Best Mobile Banking App", “Best Information Security and Fraud Management", “Best in Social Media Marketing & Services", “Best Trade Finance Services", in addition to the “Best Mobile Banking App" award in the Middle East for Corporate. International Finance magazine has recognized the Bank as the “Most Innovative Customer Service Bank" and the “Most Innovative Mobile Trading Application" in Qatar. Commercial Bank also achieved the LinkedIn's ranking: 5^th on the list of “Top 10 best workplaces to grow your career in Qatar in 2021", and the Bank's CFO has received the Finance Monthly Magazine's CFO Award for the second year in a row.