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CB Multicurrency Mastercard Platinum Prepaid Card 

Unlock Easy Travels with the CB Multicurrency Mastercard Platinum Prepaid Card 

Are you ready for your next adventure?

We are pleased to introduce the CB Multicurrency Mastercard Platinum Prepaid Card that enables you to load multiple currencies onto a single card, making it easier to manage your expenses when traveling abroad.

You can now digitally apply for the card by simply logging into the CBQ Mobile App. The Card can be issued in both physical and/or digital form, based on your preference, and has the capability to be tokenized into mobile wallets such as Apple Pay, Samsung Pay, and Google Pay.

Moreover, the card is manufactured from 85% recycled plastic, which contributes to reducing environmental impact, allowing you to travel with a lighter footprint.

 

Benefits

Apply

Usage

Additional card benefits:

  • Holding multiple wallets at the same time.
  • Lock-in Forex rate at the time of load: protects the cardholder from potential currency fluctuations.
  • Cost savings by avoiding high conversion fees when using the card internationally.
  • Not linked to any primary bank accounts: reducing the risk of unauthorised access to primary accounts in case of fraud, loss, or theft.
  • Budget control and expense management.
  • Contactless and secure payments.
  • 3D secure.
  • 24/7 customer support.

 

How to apply?

  • Log in to the CBQ Mobile App or Internet Banking Services by visiting https://cbonline.cbq.qa
  • Go to “Card Services”.
  • Select “Apply for Card” -> “Create Multicurrency Mastercard Platinum Prepaid Card”.
  • Follow the steps on the screen.

How to activate?

To activate the Card, you can use any of the following channels:

How to load/reload?

  • Funds can be loaded via the CBQ Mobile App or Internet Banking.
  • Log in to the application.
  • Select your Multicurrency Mastercard Platinum Prepaid Card from the main menu.
  • Tap on “Fund wallet” from the preferred currency wallet.
  • Choose the account to be debited.
  • Enter the desired loading amount.
  • Review the details carefully and confirm the transaction.

How to request a plastic card?

  • The card is issued in digital form by default.
  • You can request a plastic card after activating your digital card.
  • Log in to the CBQ Internet Banking or CBQ Mobile App, go to Card Services, and select Request for Plastic.

Where to use?

  • You can perform transactions securely at all Point-of-Sale (POS) terminals and e-commerce websites. Please note that ATM withdrawals are not permitted with this card worldwide.
  • This card is valid for transactions in all countries except the six GCC (Gulf Cooperation Council) member states: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates.

How to activate?

CBQ Mobile App.

Internet Banking Services

Additional Information

Terms and conditions

Tariff of charges.

Frequently Asked Questions.

Frequently Asked Questions

1. What is a CB Multicurrency Mastercard Platinum Prepaid Card? +
The CB Multicurrency Mastercard Platinum Prepaid Card is a reloadable multicurrency prepaid travel card that allows you to buy foreign currencies at competitive exchange rates offered by Commercial Bank. This card offers three linked currency wallets (USD, EUR, GBP) where you can load money through your current or savings account and travel without worrying about currency fluctuations.
2. What are the benefits of the CB Multicurrency Mastercard Platinum Prepaid Card?+
• Financial Freedom: You can load popular currencies (USD, EUR, GBP) onto a single card to enable transactions while travelling, eliminating the need for multiple cards or currency exchanges.
• Savings: You can save on foreign exchange fees and benefit from competitive exchange rates.
• Personal Finance Management: You can define your budget while travelling and fund the prepaid card wallets accordingly before travelling.
• Limited Exposure: The CB Multicurrency Mastercard Platinum Prepaid Card ensures limited exposure compared to debit/credit cards, giving you peace of mind while travelling.
• Ease of Use: Our intuitive CBQ Mobile App and online portal allow you to load money, check balances, and manage the card.
3. What currencies are supported by the CB Multicurrency Mastercard Platinum Prepaid Card?+
• CB Multicurrency Mastercard Platinum Prepaid Card offers three linked currency wallets – USD, EUR, and GBP.
• USD is the default wallet, while other wallets can be enabled as per your needs.
• Any transaction in USD, EUR, and GBP will automatically use the balance available in the respective wallet. For transactions in other currencies, the USD wallet would be used for transaction authorisation.
4. How to load/reload funds into the CB Multicurrency Mastercard Platinum Prepaid Card?+
Funds can be loaded into any or all of three wallets (USD, EUR, GBP) from your current or savings bank account. You can load/reload funds through Retail Internet Banking or the CBQ Mobile App. Note that funds cannot be moved from one wallet to another.
5. Is there a limit on the amount of funds that can be loaded into the CB Multicurrency Mastercard Platinum Prepaid Card? +
Minimum amount for per load and reloads – per wallet QAR 10
Maximum load/reload amount in a Single Transaction/ Daily Cumulative (total of all wallets) QAR 10,000
Maximum load/reload amount in a Month
(total of all wallets)		 QAR 40,000
Maximum load/reload in a 12-month period
(total of all wallets)		 QAR 335,000
6. What type of transactions can I make with the CB Multicurrency Mastercard Platinum Prepaid Card? +
• You can transact safely and securely at all Point-of-Sales (POS) and e-commerce websites. ATM transactions are not allowed on this card worldwide.
• This card accepts transactions in all countries except the six GCC (Gulf Cooperation Council) countries, namely Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates.
• The card can be available on Apple Pay, Google Pay, or Samsung Pay, and payment can be enabled through the mobile device.
7. Is there a spending limit on the CB Multicurrency Mastercard Platinum Prepaid Card? +
There are spending limits as per the table below.
Single/Daily Spend Limit (total of all wallets) QAR 10,000 (or currency equivalent)
Monthly Spend Limit (total of all wallets) QAR 40,000 (or currency equivalent)
Annual Spend Limit (total of all wallets) QAR 335,000 (or currency equivalent)
8. Is there a forex markup fee when using the CB Multicurrency Mastercard Platinum Prepaid Card?+
• Multicurrency prepaid cards are designed for performing transactions in USD, EUR, and GBP currencies, where you can use the wallet balance for respective transactions. There will be no forex markup fee while transacting in USD, EUR, and GBP currencies.
• When you use this card for any currencies other than USD, EUR, and GBP, a forex markup fee is applicable.
• On top of the forex markup, an additional 0.5% of the transaction value will be kept on hold during the authorization of the transaction. Based on the actual currency conversion rate, the blocked amount will be adjusted during billing.
9. How to apply for the CB Multicurrency Mastercard Platinum Prepaid Card? +
All existing Commercial Bank customers are eligible to apply for the CB Multicurrency Mastercard Platinum Prepaid Card.
• You can apply for this card through our Retail Internet Banking or the CBQ Mobile App.
• Digital cards will be offered by default. However, you have an option to apply for a Physical card. Once you apply and your request is approved, you will get an SMS with the location of the CB self-service card printing machine, where you can print the card.
10. How to activate the CB Multicurrency Mastercard Platinum Prepaid Card? +
You can activate your card from Commercial Bank’s Internet Banking or CBQ Mobile App.
11. How to check the balance on the CB Multicurrency Mastercard Platinum Prepaid Card? +
You can check the balance from Commercial Bank’s Internet Banking or CBQ Mobile App.
12. How to manage the CB Multicurrency Mastercard Platinum Prepaid Card? +
Our CBQ Mobile App and Internet Banking Services can help you with managing your CB Multicurrency Mastercard Platinum Prepaid Card for the following functions.
• Load/Reload your wallet balance.
• Block card.
• Reset PIN
• Replace card.
13. How to apply for the supplementary CB Multicurrency Mastercard Platinum Prepaid card? +
You can request the supplementary card for family members by visiting any of Commercial Bank branches.
• Relationship eligible for supplementary card: Parent, Spouse, Son, and Daughter.
• The maximum number of supplementary cards allowed is three.
• The wallet balance, as well as the loading and usage limits, will be shared between the primary and supplementary cards.
14. Are there any fees on the CB Multicurrency Mastercard Platinum Prepaid Card? +
The primary Qatar Airways Privilege Club member linked to the card earns the Avios, as per the family program rules.
15. How to withdraw your balance from the CB Multicurrency Mastercard Platinum Prepaid Card? +
You can transfer available balance, if any, to your primary Savings or Current account with Commercial Bank, at the time of primary card closure request only.
16. How to close your CB Multicurrency Mastercard Platinum Prepaid Card?+
You can visit any of the Commercial Bank branches to initiate the request for card closure.
17. Why do we have two separate fees for digital and physical card issuance? +
The CB Multicurrency Mastercard Platinum Prepaid Card is a digital-first card that can be issued and managed digitally though the CBQ Mobile App or Internet Banking. The fee to issue the digital card is QAR 100. You also have the option to issue a physical card if needed. An additional QAR 100 fee applies for physical card issuance.
18. I am travelling and currently outside of Qatar. Can I issue the CB Multicurrency Mastercard Platinum Prepaid Card while outside the country? +
The CB Multicurrency Mastercard Platinum Prepaid Card is a digital-first card that can be issued and managed digitally though the CBQ Mobile App or Internet Banking. You can log in to the CBQ Mobile App or Internet Banking to issue and activate the card. You can also add it to popular digital wallets such as Apple Pay, Google Pay, and Samsung Pay and start using it immediately. Once you return to Qatar, you may choose to issue the physical card if required.

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